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Shipping & Returns

At IrishBanknotes.ie, we take great care in packing and shipping collectible banknotes and coins to ensure safe and timely delivery.1. Shipping OptionsWe offer two delivery methods at checkout:

 

1. Standard Shipping

Suitable for low-value itemsNo trackingNo insuranceBuyer accepts all risk for loss or damage

 

2. Registered / Insured Shipping

Recommended for all ordersIncludes trackingIncludes insurance (value dependent on postal limits)Signature may be required on delivery

 

2.1 Processing Times

Orders are usually processed and dispatched within 1–3 business daysProcessing times may vary during holidays, high volumes, or special releases

 

3. Delivery Times

Estimated delivery ranges:Ireland: 2–5 business daysUK & Europe: 5–10 business daysRest of World: 7–21 business daysDelays caused by customs, postal services, or weather are outside our control.

 

4. Shipping Responsibility

Risk transfers to the buyer once the package is handed to the postal serviceRegistered/insured shipping is fully covered for loss or damageStandard shipping is not insured and is used at the buyer’s own risk

 

5. Incorrect Address

Customers must ensure their delivery address is correct when placing an order.We are not responsible for:Packages sent to an incorrect address provided by the customerLost parcels resulting from incomplete or inaccurate information

 

6. Customs & Import Duties

International buyers are responsible for:Customs feesImport taxesLocal dutiesThese fees are not included in the product or shipping prices.

 

7. Packaging

All items are professionally packaged using protective sleeves, envelopes, or boxes suitable for collectible currency. Returns & Refund Policy – IrishBanknotes.ieLast Updated: {{Insert Date}}Due to the collectible nature of our products, we maintain a clear and strict returns policy to ensure transparency and fairness.

1. All Sales Are Final

We do not accept returns based on:Buyer remorsePersonal subjective grading differencesChange of mindMisinterpretation of listing conditionCarefully review images and descriptions before purchasing.

2. Eligible Returns (Exceptional Cases Only)

A return will only be accepted if:a) The wrong item was deliveredIf you receive an incorrect product, you must notify us within 7 days of delivery.b) The listing contained a significant errorIf the product materially differs from the description or photos, you may be eligible for a refund.c) Damage occurring during registered/insured shippingThis applies only if:Registered/insured shipping was selectedEvidence of damage is provided (photos + packaging)

 

3. Return Process

If your case meets our return criteria:Contact us at philip@irishbanknotes.ie with your order numberProvide clear photos of the item and packagingWait for our approval before returning the itemOnce approved, return the item in the same condition it was receivedItems returned without prior approval will not be refunded.

 

4. Refund Timing

Once the returned item is inspected and approved:Refunds will be issued within 5–10 business daysRefunds are issued to the original payment method via Stripe

 

5. Non-Returnable Items

We cannot accept returns for:Items damaged after receiptItems altered, opened, or removed from protective sleeves by the buyerItems purchased through Standard (non-insured) shippingDigital services, consultation, or customised valuations

 

6. Lost or Delayed Shipments

Standard ShippingNo refunds for lost or delayed packagesRegistered/Insured ShippingClaims may be processed if the carrier confirms lossProof of claim may be required

 

7. Contact Information

For questions about shipping or returns, contact:📧 philip@irishbanknotes.ie

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